Delivery & returns

Delivery

Items we have in stock will be sent off to you within 3 working days. If we need to make your order from scratch, please give us a maximum of 28 days. If there is any hold-up or problem with colour choice we will contact you.

Postage and Packing

Within the UK our postal charges are £5.20 per product.

For Mainland Europe postage is £10.

For postage outside of UK or EU please contact us on info@susiesheepskinboots.co.uk Tel. 07903519078

Returns & Exchange Policy

All returns must be in 100% new condition and unworn. They must not be damaged, marked in anyway with pen or grease, smells of smoke or is in any condition that we deem the item unsaleable.

Please ensure returned items are packaged safely as we cannot accept damaged returns. Goods returned by you are your responsibility so please obtain proof of postage.

To cancel an order please contact us immediately.  If the size is wrong we can exchange them but will not pay the postage cost.

Returns address is:

Susie’s Sheepskin Boots,
Unit 5,
Tenby Indoor Market,
Pembrokeshire
SA70 7EU

Please contact us at info@susiesheepskinboots.co.uk before a return is made so we can process the return.

What Size To Order

Our sheepskin boots come in standard shoe sizes and are snug fit. If you are unsure about what size to order, please contact us.

We Are Easy To Contact - Email or Telephone

Tel times (9am-5pm Mon-Sat) - give us a ring or contact us at info@susiesheepskinboots.co.uk